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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Kruss products

The group «New Technologies» offers products from the plant Kruss: digital, analog, technological refractometers, automatic and manual polarimeters, semi-automatic and automatic density meters using the method of oscillating U-shaped tube, flame photometers, semi-automatic and automatic melting point meters, circulation thermostats, O2 and CO2 gas analyzers, calibration gases, monocular and binocular microscopes, stereomicroscopes, cold light sources with and without control luminance, spectroscopes, goniometer-spectrometers, UV lamps and lamps for analysis, accessories
  • Refractometers Kruss
    Refractometers
    DR, AR, PR, HR, CI, etc.
  • Polarimeters Kruss
    Polarimeters
    P8000, P3000, PRG, etc.
  • Density meters Kruss
    Density meters
    DS7700-3/DS7800-3, etc.
  • Flame photometers Kruss
    Flame photometers
    FP8400, FP8500, FP8600, etc.
  • Melting point meters Kruss
    Melting point meters
    M3000, M5000, KSPS1011, etc.
  • Circulation thermostats Kruss
    Circulation thermostats
    PT31, PT80, etc.
  • Gas analyzers Kruss
    Gas analyzers
    MAT1100, MAT1200, etc.
  • Microscopes Kruss
    Microscopes
    MML, MBL, MSL, MSZ, etc.
  • Cold light sources Kruss
    Cold light sources
    KL5110, KL5120, KL5125, etc.
  • Spectroscopes Kruss
    Spectroscopes
    1501, 1504, 1701, etc.
  • Spectral measuring instruments Kruss
    Spectral measuring instruments
    SG1800 , etc .
  • UV lamps and lamps for analysis Kruss
    UV lamps and lamps for analysis
    UV240, etc.
  • Accessories Kruss
    Accessories
    standards, sensors, etc.

NEW TECHNOLOGIES GROUP

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